Software

Applications

Evernote's fall from grace is complete, with sale to Italian app maker

Frustrate enough users and your product will stumble. Hint, hint, Elon


Note-taking app Evernote, once a darling of busy tech aficionados, announced the end of its 14-year run as an independent company today with its sale to Italian mobile app company Bending Spoons.

It's an ignoble end for once-great Evernote, which as recently as 2018 – its tenth anniversary – boasted some 225 million registered users. It's unclear how many are using the app now, with Bending Spoons only saying in a press release that the app has "millions of paying customers."  

Ian Small, CEO at Evernote, said the decision was a strategic step forward for Evernote, and that Bending Spoons "has built a remarkable business with strong financials and has the ability and resources to propel Evernote forward." 

"Our commitment to keeping your data safe and secure remains as steadfast as ever, and the Evernote you know and love will continue to thrive," Small said. 

Bending Spoons has several mobile apps on offer that it says are used by around 100 million users a month. Its products include several video and photo editing apps, as well as workout and yoga apps. Bending Spoons was also contracted by the Italian government to build its COVID-19 tracing app.

The quiet, gradual fall of a titan

When Evernote appeared in 2008 it was one of the first cloud-synced note-taking apps on the market, making it an immediate favorite for folks using a hot new iPhone 3G or T-Mobile G1 alongside a desktop for work.

The company had a blissful few years of growth – aside from the occasional cloud hack or DDoS attack – and didn't really start to earn much user ire until 2016, when it chose to bring the ax down on its free tier.

The "basic" tier of Evernote introduced that year limited users that didn't want to pay to syncing just two devices and uploading only 60MB of content per month. As of today, free tier users are also limited to a 25MB max size per note.

2016 was arguably the year things turned for Evernote. It's also the year Evernote finally ditched its in-house cloud service and moved to Google Cloud, and the year the company made what was probably its worst blunder

In December 2016, Evernote told users it had developed an AI system that would review notes, as well as data from other sources, which it would use to tailor user experiences. Evernote staff were also going to be able to access user notes under the update.

Needless to say, there was a massivre outcry, and many people dropped the platform. Evernote reversed its plans, which also included users needing to opt out of its privacy invasion, within a day of rolling them out.

Fast forward to 2020, and headlines regarding Evernote mainly consisted of wondering what became of the once-dominant platform. Evernote did plan a comeback in 2020 with the release of its version 10, but reactions to the total redesign in the release appear to have been overwhelmingly negative – at least from vocal users.

Now, Evernote is barely a blip on the mobile app radar. On iOS, for instance, it doesn't even rank among the top 100 productivity apps. 

Small points out yet another reason Evernote may have lost its luster over the past few years: A lack of new features. "Our new collaborative editing capability … is in early days of beta testing around the world. At the same time, we are within weeks of beta-ing our new support for Office 365 calendars," Small said. Collaborative document editing has been around for a long time, and isn't necessarily something to brag about in 2022.

Whether Evernote will emerge from this sale stronger is unclear. Nor is it clear what changes in terms of pricing and features may come out of the sale. Evernote users – however numerous or few they may be – will have to wait until 2023 when the sale closes to find out. ®

Send us news
74 Comments

Forcing Apple to allow third-party app stores isn't enough

You're excited about Meta offering iOS apps via Facebook ads? Really?

Buyer's remorse haunts 3 in 5 business software purchases

They never do tell you about the unexpected costs and overly complex implementations

Google introduces phone-shaped housing for its AI tech

Pixel 8 and Pixel 8 Pro out, Chrome goliath ups support to seven years

Brit competition regulator will make or break Vodafone and Three union

Interested parties invited to speak now or forever hold your peace

Atlassian users complain of cloud migration dead ends, especially in UK

Lack of local clouds and inflexible offers see users depart. Maybe the new ‘Compass’ developer experience tool will be more to their liking

Microsoft starts offering advice in how to code for Arm

In 2027 a quarter of PCs won’t use x86, and Redmond wants its ecosystem ready

Thousands of Teslas recalled over brake fluid bug

OTA software update to deal with misbehaving sensor

SAP barely moving needle to migrate users off ECC before support ends

Gartner finds only a third are somewhat prepared for S/4HANA transition

Apple and Lenovo are dropping the ball for visually impaired users

Accessibility features help everybody… and one day, you might need them too

US government's Login.gov turns frown upside down, now smiles on facial recognition

Authentication portal to match snaps on existing IDs with user-provided snaps

Analysts scratch heads over MariaDB's decision to ditch DBaaS crown jewels

'Their future is murky at the moment'

In-memory database Redis wants to dabble in disk

Aims to lower costs and broaden appeal of system popular with devs